Do you accept returns/exchanges?
I currently do not accept returns or exchanges - all sales are final.
Do you ship internationally?
Yes! I currently ship to every country, except the UK.
Why don’t you ship to the UK? :(
The VAT laws are just………….not for me. If you are from the UK and would love to purchase my products please click here to be redirected to my Etsy.
When can I expect my items?
I currently pack all my orders on Tuesday and Friday, and drop them off at the Post Office on Wednesday and Saturday. You will always be notified via email when a shipping label has been created for your order. Domestic shipping takes about 1-2 weeks, and international 3-5 weeks.
What are pin grades? Does it matter?
Most pin sellers categorize pins into Grade A and Grade B. Grade A pins are usually without flaws, while Grade B pins have imperfections (bubbles/scratches in the enamel, slight damage to the plating, missing or rogue enamel, etc.) that are very obvious. Keep in mind that enamel pins are all handmade and will tend to have small imperfections anyway - however, most are unnoticeable until you look up close. So don’t be afraid to love an imperfect pin!
Why is my international package taking so long?
I cannot control shipping times domestically or internationally - couriers are often experiencing delays and may be understaffed. But don’t worry, your patience will be rewarded in the end. (ﾉ◕ω◕)ﾉ*✲ﾟ*｡⋆♡